Easily find the information you’re looking for by reading the answers to our Frequently Asked Questions below:

ORDERING

How do I place an order?

Placing an order

Add products to the shopping cart and proceed to checkout.

You won’t be allowed to proceed if your total, including any discounts, is lower than our minimum order limit, which is fixed at $100CAD.

Please follow the payment instructions you will receive from us immediately after placing your order.

Is there a minimum order value?

The minimum order amount is $100CAD. We ask that you kindly respect this limit. You may be wondering why we have a minimum order policy.

It’s simply that by the time we process an order, package it, and ship the items, we have incurred salary costs, transaction fees, and facility costs (heat, lights, phone, A/C, insurance, etc.).

While we love to accommodate smaller orders with the same degree of enthusiasm and professionalism as we treat all our customers, there comes a point where we need to ensure our survival. For us, that limit is $100CAD.

Do I need a prescription to place an order?

No, you do NOT have to present us with a prescription to order our products.

PAYMENT METHODS

E-TRANSFER PAYMENTS

Interac e-Transfer is a convenient way to send money electronically within Canada, using your online or mobile banking. It's a secure alternative to cash or cheques, allowing you to send money to individuals or businesses with a bank account. 

 
Here's how Interac e-Transfer works:
  1. Sign in to your online banking: Access your bank's website or mobile app. 
     
  2. Select Interac e-Transfer: Find the option to send money using Interac e-Transfer. 
     
  3. Choose the recipient: Enter the recipient's email address or mobile number. 
     
  4. Enter the amount and account: Specify the amount and the account you'll be sending money from. 
     
  5. Security question (if needed): If the recipient isn't registered for Autodeposit, you'll need to set a security question and answer. 
     
  6. Confirmation: Review the details and confirm the transfer. 
     
  7. Notification: The recipient will be notified via email or text message. 
     
  8. Deposit: The recipient can then deposit the funds into their bank account, either through Autodeposit (if registered) or by logging into their online banking and following the instructions in the notification. 
     
Benefits of Interac e-Transfer:
  • Convenience: Send money anytime, anywhere. 
     
  • Speed: Transfers are typically instant, but can take up to 30 minutes. 
     
  • Security: Protected by multiple layers of security, including encryption. 
     
  • Cost-effective: There are typically no fees to send money. 
     
  • Flexibility: Can be used for various purposes, such as paying bills, sending gifts, or splitting costs. 

CREDIT CARD PAYMENTS

How do I pay with a credit card?

While we only directly accept Western Union and MoneyGram payments as these services are instant and will ensure your goods are dispatched very quickly, you can use your credit card to make a payment at their branch or on their websites to do the money transfer with them.

Western Union’s website: www.westernunion.com

MoneyGram’s website: www.moneygram.com

Why don’t you accept credit cards?

No true steroid website is compliant with a credit-issuing company. Money transfers are safe and easy, and we can accept credit cards this way indirectly. Credit card services have virulent anti-crime divisions which will vigorously seek out, find, or assist local legal enforcement in prosecuting those who use their services for criminal endeavors. If you use them despite knowing this, you do so at your peril.

BANK TRANSFERS

Do you accept bank-to-bank (wire) transfers?

Existing customers may use this option for convenience, but we do not provide our accounts to new customers for security reasons. Please contact us for more information.

PAYPAL PAYMENTS

Why don’t you accept PayPal?

Due to problems in the past, we do not use PayPal as we have not been happy with their services.

BITCOIN PAYMENTS

How do I use Bitcoin as a payment method?

 
To pay with crypto, you need to first buy some. Then, you use your wallet to enter the recipient's address and send it to them. Several online retailers and some brick-and-mortar stores allow users to pay with cryptocurrency wallets.

SHIPPING

 

Do you provide safe and secure packaging for your shipments?

All packages are shipped with maximum discretion to ensure the highest delivery success. Safe and secure packaging is a part of our security policy.

  • Our organization’s name, or anything else that might imply the package contains pharmaceuticals, is never used on our shipments.
  • Packaging types are changed constantly to achieve maximum delivery success.
  • The size of our packages is never larger than what would cause unnecessary suspicion. If the order is too large to fit into one parcel, we will automatically sub-divide it into two or more packages (all for the price of a single shipment handling fee).

We also reuse original cardboard boxes for packing various products that fit inside them. This is because we are an environmentally conscious company, and we also want to increase

When I place an order, how long will it take for me to receive it?

  • We ship all orders within one day of receiving your funds.
  • We do not ship on weekends or holidays.
  • Your delivery should arrive within 2-4 days within Canada (International delivery ( 5 to 14 Working days)

What are your shipping options?

We make use of the best logistics agency, which is accompanied by a tracking number and the average delivery time is 1-14 business days.

Orders are shipped via,

Do you provide trackable deliveries?

Yes, we issue the delivery tracking codes within 24 hours of shipping.

Do you ship to P.O. boxes, including AFPO/FPO military postal addresses?

Yes, we do and can ship to APO/FPO military addresses without any problems.

Is a signature required upon delivery?

Our shipping method requires no signature from your side upon delivery.

However, as the delivery will arrive via post, we advise that you don’t leave the parcel unattended after being delivered to your door for too long!

RETURNS & REFUNDS

 

What are your return and refund policies?

Before returning any goods or asking for a refund for whatever reason, you will need to contact us to inform us of your intention and reasons for doing so.

We guarantee the delivery of your order.

In the case of goods arriving in a faulty or damaged condition, we will replace your order. Kindly contact us for further details.

In cases of loss, damage, or delays due to an incorrect delivery address you have given us, we cannot offer to refund your payment.

If you are not completely satisfied with our products, simply return one empty vial or package after use and explain why you are dissatisfied.

You will receive a full refund, including all payments and money transfer commissions you paid (to WU/MG), within 12 days.

Please note that you must ensure that your postbox is safe enough to prevent packages from being lost or stolen.

PRODUCT GUARANTEE

 

Do you guarantee the quality of your products?

All our products are of high quality, from certified pharmacies.

Products are 100% original and come directly from the biggest medicine distributors worldwide, which you can feel from the first shot or tablet taken.

Our products are laboratory tested and meet the highest standards of quality and purity.

You are paying for only the best!Contact our customer service team if you have any questions or concerns.